Looking to leverage the power of feedback to learn and execute faster and more effectively?

Here are some role and function-based questions to help get you started down the road to continuous improvement.

Role-Based Suggested Questions

Corporate leadership

1. What’s one thing your senior management team can do to provide you with more visibility into how our business is being run?
2. What's one thing your senior management team can do to more effectively communicate organizational changes to you?
3. Please share your thoughts on the recent [organizational event/economic changes] and how you feel it has impacted life at [company name].
4. Would you recommend [company name] to a friend or colleague as a great place to work? What's #1 reason why or why not?
5. What’s the one thing you like most about your job? What’s the one thing you like least?

 Management

1. What's one thing I can do to be a more effective manager?
2. What are the top 2 blockers or distractions you have in your role that I can help clear for you?
3. What key strengths do you have that you feel you are not leveraging in your current role?
4. What's one thing we can do to ensure our weekly team meetings run on time and stay focused?
5. How can we best recognize success and performance in non-financial ways?
6. What are 3 key characteristics you admire in a manager?

Team Member

1. What's one thing we can do to communicate more effectively as a team?
2. What's one thing I can do to communicate more effectively with you?
3. What qualities do you value most in a team mate?

Individual Contributor

1. What's one skill you feel I should focus on developing over the next month?
2. What can do I to take my game to the next level in my role?
3. What's one suggestion you have for me to enhance the way I interact with customers?

Function-base Questions

Customer Engagement

1. What's one thing we could do to improve the level of service we provide you?
2. What's the #1 thing that you feel differentiates our service from that of our competition?
3. How did the service we provided you drive the most value in terms of business outcomes?
4. If you could tell our management team one thing to help them better understand your needs as a customer, what would that be?
5. What’s one thing we can do to enhance the clarity of our sales/services proposal?
6. How can we keep you better informed regarding product/service changes within our organization?

Leadership development

1. What are the three key behaviors of the top leaders in our organization?
2. What is one thing I can do NOW to help us reach our goals?
3. What is one thing I can do to become a more effective leader?
4. What is one problem/initiative I should take responsibility for to improve our business performance?
5. What is one thing you think I should do more, and one thing you think I should less?

Learning & Development

1. What content/material/topics do you feel should be included in our training course/curriculum that isn't today?
2. What topic were you most and least clear on from the recent course/session you attended?
3. What's one thing we could change about the way the content is delivered that would improve the overall value of the course to you?
4. Do you feel the pace of the instructor allowed you to follow along properly? If not, what changes would you recommend?

Sales

1. What are the top 3 objections you get from customers during the conversion process?
2. What can we do to better share key knowledge and market intel across the sales team?
3. What were the top 3 barriers that prevented you from making your number last year?
4. What changes can we make to the comp plan to more closely align you with our business strategy?
5. How can I more effectively differentiate our products in an effort to drive more sales?
6. Product aside, what are the top things you say to differentiate our offering during the sales cycle?

Software Development

1. What is one thing we can do to improve the development process next iteration?
2. What was your biggest blocker this past iteration?
3. What’s the most important thing we can do to improve the QA process and reduce the number of bugs in our software?
4. What is one thing we can do to more clearly define responsibilities next iteration?